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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan

July 24, 2024

5  out of  5
rating by Susan
"I was at State Farm Insurance with Sheila Radwan on 7-23-24. We went over both my home owners & car insurance policies & in doing so found out that after some adjustments I was able to save money on both of my policies. Sheila got me up to date on some changes & different ways to update both of my policies. It was a very good meeting & I am very thankful to Shelia for all of her help. Everyone should check out getting their coverage thru State Farm Insurance. Thanks again Shelia. Susan Eberhardt"
We responded:
"Thank you, Susan! I’m delighted to hear that you found our meeting helpful and that we were able to find savings on both your homeowners and car insurance policies. It's always my goal to ensure that our customers are well-informed and confident in their coverage options. I'm glad I could assist you in understanding the changes and updates to your policies. Your satisfaction is incredibly important to me, and I'm thrilled that you found value in our discussion. Thank you for choosing State Farm Insurance and for your wonderful recommendation. I look forward to continuing to assist you with all your insurance needs. - Sheila Radwan @ STATE FARM"
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Brad Wolfer

May 28, 2024

1  out of  5
rating by Brad Wolfer
"Price raised an outrageous amount monthly (nearly $100) , I was told I would receive a call back regarding my situation ...nearly a week passes no return phone call , call back no answer . All in all I had a great 10 years , until I actually needed my insurance..... when I did , I got the shoulder ... would recommend looking else where for insurance as the facade of statefarm is great , but their service is sub par when you need them . Although, They will call you to make sure you pay your bill 10 days in advance !"
We responded:
"Thank you for sharing. I will contact you to discuss your concerns privately. I do appreciate your business. "
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D H

May 14, 2024

5  out of  5
rating by D H
"Sheila, Linda and the rest of the staff have always been there when I have had any questions or concerns. The customer service is exemplary and truly appreciated."
We responded:
"Thanks so much Don for the terrific 5-star review! My team and I work focus on providing the type of customer service that you deserve. We appreciate you and your business. Sheila Radwan, your STATE FARM agent"
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Mark

April 25, 2024

5  out of  5
rating by Mark
"Great customer service about my policies"
We responded:
"Thanks for sharing, Mark! We're delighted you received great customer service regarding your insurance plans. If you have any questions or need help, feel free to let me know. We're here for you! - Sheila Radwan @ STATE FARM"
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Roger

April 18, 2024

5  out of  5
rating by Roger
"Worked with Linda to go over our insurance needs and policies, she was wonderful and professional. Have been covered by State Farm for almost 50 years, very happy during those years."
We responded:
"That's amazing to hear, Roger! I’m thrilled that Linda could assist you with your insurance needs. Thank you for being a loyal State Farm customer for nearly 50 years. We appreciate your support and look forward to many more years of serving you! – Sheila Radwan, State Farm agent"
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Jennifer Widmann

January 18, 2024

5  out of  5
rating by Jennifer Widmann
"Sheila was incredibly helpful with a time sensitive issue I had while my regular agents office was closed due to a weather event. She and her team were so helpful, kind, and professional. She calmly talked me through everything and got me what i needed, and made helpful suggestions. My move wouldnt have happened without her. Not only am I happy I have State Farm, I'm constantly impressed with the agents I work with! Thank you Sheila and State Farm!! I'd highly recommend her for your insurance needs, I'd give her 10 stars if I could! Thank you again."
We responded:
"Thank you so much for taking the time to share your positive experience! Your kind words mean the world to us, and we are delighted to have played a role in ensuring a smooth process for your move. We truly appreciate your recommendation and are grateful for the opportunity to serve you. We are happy to have you in the State Farm family, where we all work to be Good Neighbors!"
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Wendy Castle

January 8, 2024

5  out of  5
rating by Wendy Castle
"Wonderful customer service! Helpful and knowledgeable staff!"
We responded:
"Hi Wendy! We're thrilled to hear about your positive experience with our customer service! Having helpful and knowledgeable staff is something we take pride in. Thank you for your kind words about our State Farm office!"
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Antoinette Foster

November 11, 2023

5  out of  5
rating by Antoinette Foster
"Very informative and honest about their policies. Great feedback about how to save in the future."
We responded:
"Thank you for your kind words, Antoniette! We're glad you found our team informative and appreciated our honest approach to our coverage. Helping you save money is the goal! Please reach out if you ever require further assistance. Sheila Radwan"
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Rebecca Crawford

September 11, 2023

5  out of  5
rating by Rebecca Crawford
"Very helpful and knowledgeable."
We responded:
"We appreciate you Rebecca! Thanks for the 5 star review and positive comments about our agency's service for your insurance needs. "
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Joseph Rivera

July 27, 2023

5  out of  5
rating by Joseph Rivera
"Been with Sheila for years with my homeowners...finally switched my auto over. Anna was a great help with working out my quote and bundling my policies. Very pleasant, very professional with a sense of humor. I would recommend giving them a shout and getting a quote. Now if Jake can bring me some Jersey Mike... Thanks for all your help"
We responded:
"Thank you so much for taking the time to leave such a wonderful review about your experience with our agency Joseph! We are thrilled to have had the opportunity to serve you for years with your homeowners' policy and, most recently, with your auto policy. We're glad to hear that Anna provided great assistance in working out your quote and bundling your policies. We take pride in our team's professionalism and dedication to ensuring our customers’ needs are met. Your recommendation means a lot to us! We strive to offer top-notch service to all our customers, and it's gratifying to see that our efforts have made a positive impact on your insurance experience. "
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Charles Alessi

July 21, 2023

5  out of  5
rating by Charles Alessi
"We have been dealing with Sheila for over 20 years, and have never had a problem whatsoever with all of our four policies. Every time we’ve had an issue they were able to explain it to me to where I understood. And I am grateful for that. I highly recommend a service to people looking to be taking care of the right way."
We responded:
"Thank you, Charles, for leaving such a positive review about your experience with our State Farm Insurance office! We truly appreciate your loyalty and trust over the past 20 years. Customer satisfaction is our top priority, and we are delighted that we've consistently met your expectations. Your recommendation means a lot to us, as it reflects the dedication and hard work we put into providing the best service possible. "
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Melissa Cataldo

March 20, 2023

5  out of  5
rating by Melissa Cataldo
"I am a first time homebuyer and the entire process is intimidating. I called Sheila and she immediately eased any of my worries! She took the time to set up a meeting so we could go over details and questions in person. She was so thorough - we spent over an hour talking about everything I needed to know and she gave me very sound and trustworthy advice! 10/10 would recommend."
We responded:
"Melissa, I am so glad we were able to walk you through the process of getting Homeowners Insurance. We genuinely enjoy taking the time to educate our customers on their insurance so they can make a good decision based on their individual needs. Thank you for choosing our State Farm Insurance office and thank you for taking the time to share your positive experience with us!"
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Kelly Houseman

March 15, 2023

5  out of  5
rating by Kelly Houseman
"We met with Sheila for a review of all of our policies and was impressed with her thoroughness, professionalism, and quality of explanation of our policies as well as suggestions on where we could make improvements, as well as save on premiums. She spent a lot of time with us and answered all of our questions. I recommend not only this office, but Sheila especially for her high quality of customer service."
We responded:
"Kelly, thank you so much for taking the time to leave such a kind and positive review of our services. We are thrilled to hear that you found the insurance review so helpful! It means a great deal to us that you appreciate the effort our team puts into our work. Thank you again for recommending us and for sharing your personal experience with our office."
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Marissa Wickett

February 10, 2023

5  out of  5
rating by Marissa Wickett
"Great customer service! Quick, helpful response when dealing with a recent inquiry. Highly recommend!"
We responded:
"Thanks so much for your review Marissa, we love getting feedback and take pride in our customer service. Please get in touch if there is anything else we can do for you in the future to help with your insurance needs!"
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tammy lagowski

January 24, 2023

4  out of  5
rating by tammy lagowski
"Staff was super helpful and quick to fix what I needed. Very friendly."
We responded:
"We really appreciate you taking the time to leave our State Farm Insurance office a review. It means a lot to our team, and we are glad we were able to help!"
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Kalin Kalinov

January 16, 2023

5  out of  5
rating by Kalin Kalinov
"Love the place - Great and Quick Customer Service"
We responded:
"Thank you for the review Kalin! We take pride in knowing our customers are happy working with our office. Thanks again and do not hesitate to reach out whenever you need anything regarding your insurance."
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Megan Miller

December 23, 2022

5  out of  5
rating by Megan Miller
"Anna and Linda were very helpful in informing me of additional discounts that are available through State Farm to help make my insurance payment more affordable."
We responded:
"Megan, we really appreciate your awesome 5 STAR review! My team and I work hard to provide all the options available for you to create your Personal Price Plan at State Farm. Thank you for sharing your experience. "
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Carlos

December 13, 2022

5  out of  5
rating by Carlos
"Marybeth took the time to work with me over the phone and get a good auto quote for my needs. Tracy and Anna helped finalize some additional things afterwards. Happy to know I have them on my side. I definitely recommend!"
We responded:
"Thank you for reviewing our state farm office and recommending us, Carlos! We have an exceptional team here to help our customers every step of the way. Marybeth, Tracie, and Anna will be happy to see your review. Thank you for choosing us for your Auto Insurance needs!"
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Sheila Burke

December 12, 2022

5  out of  5
rating by Sheila Burke
"Sheila Linda Tracy and the whole team have taken care of my insurance needs for many years.Not only have they handled things proficiently and expeditiously,their kindness and personal touch during harrowing incidents surpass expectations. I highly recommend for all your insurance needs"
We responded:
"Sheila, on behalf of all of us here, thank you for sharing your review. We pride ourselves on making sure our customers are well taken care of. We are glad you are happy with our service and we appreciate you recommending our State Farm office!"
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Don Hine

October 19, 2022

5  out of  5
rating by Don Hine
"Been with State Farm for many years and I have to say the friendliest most helpful staff and home and auto insurance prices I like."
We responded:
"Thanks so much Don for the wonderful review! We appreciate all your years of loyalty and enjoy having you as a valued customer. My entire team and I are committed to helping you with your insurance needs for many more years to come. I'm pleased that you are happy with the value that you are receiving on your auto and home insurance. Thanks again!"
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Roseanne Ware

October 19, 2022

5  out of  5
rating by Roseanne Ware
"Highly Recommended! Everyone at this location has been great - via phone, email, and in person! All have been kind and helpful and make you feel like a valued customer! Linda went above and beyond with helping us go through our insurance needs and truly took the time (and more time!) to explain and answer any and all questions without just making us feel like she was trying to make a sale-but genuinely cared for, letting us know all our options for our current season in life. Very happy we made the switch over to Sheila Radwan's location! Thank you State Farm."
We responded:
"Your kind words for Linda and our entire team are greatly appreciated Roseanne. We strive for you to be informed and able to decide what is best for your needs. Thanks for your business. We look forward to working with you again."
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Jonathan Ware

October 18, 2022

5  out of  5
rating by Jonathan Ware
"Linda went above and beyond helping us understand all the details of our insurance. She was very informative, thorough, and answered all of our questions. Her customer service was wonderful and did not pressure us into upgrading or getting insurance we didn't need or want, only explaining what we have and what all our options were. I would highly recommend Linda and Sheila at State Farm in Hamburg."
We responded:
"Thank you so much for this excellent review, Jonathan! We take pride in knowing our customers are happy with their experience at our State Farm Insurance office. Linda is an awesome member of my team and I am glad she was able to walk you through all of the options that you have with us. Thanks again for the kind words for my agency and team! "
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Tara Burgess

August 30, 2022

5  out of  5
rating by Tara Burgess
"We have been with Sheila and her amazing team for over 20 years. They are friendly, knowledgable, and incredibly responsive. And they support the community as well. We are customers for life."
We responded:
"Thank you for taking the time to leave us this review and for the kind words about my team, Tara. We really appreciate you being a valued customer for all these years and helping to spread the word about us. I look forward to working with you for many more years to come!"
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Bo 4ord

April 26, 2022

5  out of  5
rating by Bo 4ord
"Sheila and her team are great. Have used them for over 20 years. Highly recommend."
We responded:
"Antoinette, thank you for taking the time to leave us a review! We appreciate you trusting us for the past 20 years. It has been a pleasure working with you and I look forward to many more years of assisting you with your insurance."
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William Radwan

April 13, 2022

5  out of  5
rating by William Radwan
"A group of the most wonderful and talented people in the insurance business!"
We responded:
"Thank you for the kind words, William! I am so proud of my experienced team and I am happy to hear that you recognize how wonderful they are. Don't hesitate to reach out for any questions you may have about your insurance."